Privacy Policy
Fecha de Última Actualización: 5 de Febrero 2025.
At FORUS GREEN, we are committed to protecting your privacy and ensuring that your personal data is used responsibly and in accordance with current regulations. Therefore, in this Privacy Policy, we provide detailed information on how we process your personal data in compliance with the data protection laws applicable in Spain: the General Data Protection Regulation (EU) 2016/679 (hereinafter, “GDPR”) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, “LOPDGDD”). This Privacy Policy applies to the processing of personal data that Forus Green carries out through its website: www.forusgreen.com and to any data that may be collected by other means related to our services. We recommend that you read it carefully before using our Website or providing your data through it. If you have any questions or queries about the processing of your data, please do not hesitate to contact us by email at: legal@forusgreen.com.
Data Controller
Your personal data will be processed by the company FORUS GREEN (full company name), (hereinafter, “FORUS GREEN”), with Tax ID Number B21988985 and whose contact details are as follows:
Address: Calle Alfonso XII, 10 2º Izquierda, 28014 MADRID
Contact telephone number: +91 5561748
Email: legal@forusgreen.com
How do we collect Personal Data?
FORUS GREEN collects your information in various ways, both directly and indirectly. We collect:
Data you provide us directly
-Registration and Account Creation: When you register or open an account with our services, we ask you for certain personal information, such as your name, email address, and, if applicable, your phone number. This information allows us to manage your account and provide you with access to our services.
-Purchase or use of our products/services: If you decide to use our services, we will request additional information beyond your registration details, such as financial information to process transactions. We may also request other additional information required to complete access to the service, such as documentation from the company's legal representative. In any case, this information will be detailed prior to purchasing or accessing our services, so that you are fully informed.
-Direct communications: We also collect information when you contact us, whether through emails, contact forms, surveys, or interactions with our customer support team. This includes requests, complaints, petitions, or inquiries you make through the communication channels available on our website. The information you share may include your name, phone number, email address, and any other information you choose to voluntarily provide to us during these interactions.
Data we collect automatically
-Technical device information: We automatically collect data about your device (computer, mobile phone, tablet, etc.) when you interact with our services. This includes details such as your IP address, browser, languages, and pages you visit on our site.
-Use of cookies: We use cookies to collect and store data about how you use our website and our services. Cookies help us improve site functionality and personalize your experience. For more details on what cookies are, how they work, and how you can configure them, please consult our Cookie Policy.
Data we obtain from third parties
-External sources: In some cases, we may obtain additional information about you from third parties, such as identity verification platforms or financial institutions. This information allows us to comply with legal and regulatory requirements, such as those related to the prevention of fraud and money laundering, as well as to perform the necessary verification procedures to ensure the security of transactions.
-Payment gateways and third-party providers: When you make a payment or purchase through our platform, we may receive information from third parties, such as payment gateways or financial service providers. This includes details of the transactions you make and verification of your payment information to ensure that your funds are processed correctly and securely.
How long do we keep your information?
At FORUS GREEN, we retain your personal data for the minimum period of time necessary to fulfill the purpose for which it was collected:
Data for managing inquiries, complaints, or requests
The data will be retained for the time necessary to respond to and follow up on your inquiries.
Registration and Access Data
We will retain your registration data for as long as your account is active.
Financial Data
We will retain your financial data for as long as necessary to process the payment, as well as for the duration of the contract.
Once this relationship has ended, the data may be retained for the period required by applicable law and until any liabilities arising from the contract expire.
Account Activity Data
We will retain your account activity data for as long as it is active.
Identity Verification Data
Identity verification data is retained for as long as necessary to comply with anti-fraud and anti-money laundering regulations.
According to Law 10/2010 on the prevention of money laundering and terrorist financing, this data must be retained for 10 years from the last transaction or from the date the business relationship was established.
Your Device Data
Your device data is retained for a short period of time, generally as long as necessary to ensure the technical functionality of the platform and the security of transactions.
This data may subsequently be anonymized and used for statistical purposes.
Cookie Management
Data associated with cookie management will be retained for the periods determined by each cookie according to its function.
For more detailed information, please visit our Cookie Policy
Who do we share your personal information with?
Data will not be transferred to third parties unless legally required, and international transfers of personal data are not planned.
What rights do you have over your personal data?
At FORUS GREEN, we inform you that you have the right to obtain information about whether or not we are processing your personal data. We also inform you that you have the following rights regarding your personal data:
Right of Access
You have the right to know what personal data we are processing about you, as well as to obtain a copy of that data.
Right to Rectification and Deletion
If you believe that the data we are processing about you is incorrect or incomplete, you can request its rectification.
You can also request the deletion of your personal data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your data when one of the conditions set forth in the General Data Protection Regulation is met, in which case we will only retain it for the exercise or defense of legal claims.
Right to Object
-In certain circumstances, and based on your particular situation, you will have the right to object to the processing of your personal data.
-If consent has been given for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
-In these cases, FORUS GREEN will stop processing the data, unless continued processing is necessary for compelling legitimate reasons or to exercise the right to defend potential claims.
Right to Data Portability
-You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller when the processing is based on consent or a contract and is carried out by automated means.
Right not to be subject to automated decisions
You have the right not to be subject to decisions based solely on automated processing of your data, including profiling, which produce legal effects on you or similarly significantly affect you.